Last Updated: May 15, 2023
At Kyripae.com, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our car wash services. Please read this policy carefully to understand our practices regarding your personal data.
1. Information We Collect
We may collect the following types of information:
- Personal Identification Information: Name, email address, phone number, and billing address when you make reservations or create an account.
- Vehicle Information: License plate number, vehicle make, model, and year to provide appropriate car wash services.
- Payment Information: Credit card details, transaction history, and billing information when you pay for our services.
- Usage Data: Information about how you use our website, including IP address, browser type, pages visited, time spent on pages, and other diagnostic data.
- Customer Preferences: Your service preferences, frequency of visits, and feedback about our services.
2. How We Use Your Information
We use your personal information for the following purposes:
- To provide and maintain our services, including processing transactions and managing your account
- To notify you about changes to our services or policies
- To allow you to participate in interactive features when you choose to do so
- To provide customer support and respond to your inquiries
- To gather analysis or valuable information to improve our services
- To monitor the usage of our services and detect, prevent, and address technical issues
- To send you promotional communications about special offers, new services, or other information we think you may find interesting
- To comply with legal obligations and enforce our terms of service
3. Legal Basis for Processing (GDPR Compliance)
Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:
- Consent: You have given clear consent for us to process your personal data for specific purposes.
- Contractual Necessity: Processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
- Legal Obligation: Processing is necessary for compliance with a legal obligation to which we are subject.
- Legitimate Interests: Processing is necessary for our legitimate interests or those of a third party, except where such interests are overridden by your fundamental rights and freedoms.
4. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
5. Data Protection
We implement appropriate technical and organizational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. These measures include:
- Encryption of sensitive data during transmission
- Regular security assessments and penetration testing
- Access controls and authentication procedures
- Staff training on data protection and security practices
- Regular backups to prevent data loss
While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Data Protection Rights
Under applicable data protection laws, you have the following rights:
- Right to Access: You have the right to request copies of your personal data.
- Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- Right to Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
8. Third-Party Disclosure
We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except as described below:
- Service Providers: We may share your information with trusted third parties who assist us in operating our website, conducting our business, or servicing you, provided they agree to keep this information confidential.
- Legal Requirements: We may disclose your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others' rights, property, or safety.
- Business Transfers: If we are involved in a merger, acquisition, or asset sale, your personal data may be transferred as part of that transaction.
9. Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we discover that a child under 16 has provided us with personal information, we will promptly delete such information from our servers. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
This document was last updated on May 15, 2023, and applies to all information collected by Kyripae.com car wash services.